VA Solutions
What Does A Virtual Assistant Do?
You only have so many hours each day. Typically a virtual assistant will help you with many general things, such as answering calls, admin, research, diary planning, and other typical assistant tasks. Outsourcing your admin allows you to spend time on ‘core’ functions that directly affect your revenue.
Who We Support
Outsource your own dedicated and full-time offshore team in the Philippines. With BizBoom, outsourcing is accessible to businesses of all shapes and sizes.
- Small Businesses
- Building, Construction & Tradies
- Retail & Ecommerce
- Marketing, Media & Advertising
- Real Estate and Property Management
- Allied HealthCare
- Medical & Dental
- Legal
- Financial Services
- Tourism, Travel & Hospitality
- I.T, Tech & Communications
- Corporate & Government
Our Solutions
Administrative Support
Focus on what you do best while we take care of the rest
As companies grow and expand, their administrative needs increase, and it becomes challenging to handle them all in-house. That's where we come in.
Our virtual administrative support services cover a wide range of tasks that will help streamline your operations and boost productivity. Our VAs can help you with appointment scheduling, call answering, data entry, customer service, and much more. We can even create flow charts and set up systems to ensure that your workflow is efficient and effective.
Outsourcing your administrative tasks allows you to focus on core functions and revenue-generating activities without compromising on quality output, relieving you of the stresses of mundane administrative tasks. It also allows you to allocate the bulk of your energy to growing your business.
Our virtual administrative support includes:
- Answering your calls
- Outbound calls
- Live chat
- Managing your inbox
- Replying to emails
- Calendar management
- Appointment setting
- Booking travel and accommodation
- Creating new documents
- Data entry
Customer Service
Reach new heights of customer satisfaction
When customers have questions or concerns, they expect swift and professional responses. However, handling a high volume of customer enquiries and providing after-sales support can be a daunting task, especially for small businesses or startups. That's where our virtual customer service solutions come in.
We offer a comprehensive range of customer service support services, including answering customer calls, responding to emails and chats, handling complaints, providing product and service information, and much more. Our virtual sales assistants are trained to deliver top-notch customer service and build strong customer relations with your clients, leading to higher customer retention rates.
Outsourcing your customer service to a virtual assistant can free up your time and resources, increase customer loyalty and advocacy, and reduce operating costs while improving the quality of service you offer. Trust our experienced team of virtual customer service assistants to deliver exceptional customer service and build long-lasting relationships with your clients.
Our virtual customer service solutions include:
- Ecommerce management
- Website maintenance
- Social media content creation
- Email marketing campaigns
- Blog writing
- Newsletter creation
Sales Assistance
Elevate your sales game and close more deals
Sales are the lifeblood of any business. However, the process of managing sales, from market research to lead nurturing and meeting scheduling, can be a time-consuming process that diverts resources from other areas. That's where we come in.
Our experienced virtual sales assistants are capable of handling a wide variety of tasks, including market research, lead generation, scheduling meetings, and managing the sales pipeline. With our expertise, we can help you streamline your sales process, allowing you to focus on the core aspects of your business. From responding to enquiries and outbound calling to drafting proposals, we are here to help with every aspect of your sales process.
Outsourcing your sales assistance can help you to build stronger relationships with your clients by providing excellent customer service and nurturing leads. Trust us to deliver customised sales assistance solutions that align with your business goals and objectives.
Our virtual sales assistance includes:
- Market analysis
- Competitor analysis
- Telemarketing
- Prospecting
Bookkeeping Support
Stay on top of your finances
At BizBoom, we understand that keeping accurate financial records is essential for every business. However, managing finances can be a tedious and time-consuming process, especially for small businesses or startups that don’t have the resources to hire a full-time bookkeeper. That’s why we offer virtual bookkeeping support for businesses of any size.
Our experienced virtual bookkeepers can help you with a wide range of tasks, including data entry, updating financial records, bank account reconciliations, invoicing, and following up on outstanding bills.
Outsourcing your bookkeeping needs to us ensures peace of mind, compliance with accounting regulations, and enables you to save time and resources while focusing on growth.
Our virtual bookkeeping support includes:
- Invoicing
- Reconciling accounts
- Sending payment reminders
Digital Assistance
Effective digital assistance for a strong, successful online presence
Having a strong and active online presence is crucial for success. However, some businesses lack the time or resources to maintain their website, engage with customers on social media, or create content. Our digital assistance solutions ensure that your presence on the web is well taken care of.
Our virtual assistants cover a wide range of tasks including organic social media management, website editing, ecommerce management, blog creation, newsletters, and email campaigns. We help businesses maximise their online potential, and free up valuable time so you can focus on core tasks. With our support, your business can not only maintain a strong online presence, but thrive in the digital landscape.
Our digital assistance includes:
- Performance tracking and reporting
- Social media management
- Website management
- Ecommerce management
- Blog writing
- Newsletter creation
- Email marketing campaigns
How Our Process Works?
With Biz Boom, outsourcing is accessible to businesses of all shapes and sizes. Selection, onboarding, creating training procedures, management, and HR assistance are all handled by our staff.
Discovery and Strategy Session
The initial discovery strategy session allows us to gain insight of your company’s goals and remote staffing requirements. Outsourcing should be seen as an ongoing investment to improve your efficiency and revenue generation. We'll develop a thorough grasp of the precise skills your VA should possess in order to support you and the growth of your business plus discuss your workflow processes.
Job Specifications, Screening and Recruitment
As part of our hiring process, we'll define your job requirements. This includes:
- Duties and responsibilities
- Qualifications
- Working Hours and Schedule
- Training and Development
- Performance Evaluation
Each of your best applicants will undergo a thorough screening and interview to make sure they are knowledgeable, skilled, and exceptional in all the areas you need. We will provide you with the pricing, resumes, and other details to aid in your decision-making.
Processes and Onboarding
Your truly dedicated virtual assistant will work for your business just like a regular team member would do. We will collaborate with you to develop highly effective training and constructing workflow procedures to ensure important processes are done the right way every time.
HR and Support
We’re passionate about the impact great employees have on business performance. All of our HR services—from hiring to onboarding to training—are completely tailored to the needs of our clients. Biz Boom oversees and manages VAs on our end, providing them with the office space, equipment, supplies and ongoing HR support.
Then offering priority support to business owners our goal is to provide stress free onboarding, talented assistance that enhances your business operations without any management issues.
Discover the Power of Outsourcing
Biz Boom helps growing businesses unlock their full potential.
Submit A Recruitment Brief
At Biz Boom, we take the time to learn and understand the needs and objectives of your business in order to find the right professionals who can help you reach your goals.
As we deliver a positive and useful experience for both our assistants and employers, Biz Boom works to forge long-lasting relationships with our clients, offer continuous assistance to upscale your business and increase your revenue through our high-quality virtual services at competitive rates.
